eBook Customer Support

• Purchase

1. 1. 1. Open a browser and go to “https://edgeenterprisesinc.com“.
      2. Find the eBook you would like to purchase.
         1. Click on the search or magnifying glass icon in the upper right corner of the page. Enter the title of the eBook you would like to purchase. Click on the link.
         2. If you have trouble clicking on the search icon, use the browser to go directly to the search page by typing “https://edgeenterprisesinc.com/?s=“.
         3. Enter the title for the eBook you would like to purchase in the search bar. Click on the desired product.
         4. Another option is to click the “Quick Order” button also in the top right corner of the page and then scroll down to the eBook or PDF Download that you would like to purchase. Click on the desired product.
      3. Once you have reached the product page, select the number of copies that you would like to share in the “License” dropdown. This must be 2 or more copies. Click the blue “Add to cart” button.
      4. Continue adding as many products into your cart as desired. When you are ready to complete your purchase, click on the “View Cart” button near the top of your current page if you have just added a new item to the cart. You can always get to the cart by clicking the shopping cart icon in the top right corner of every Edge Enterprises page.
      5. Click the blue “Proceed to checkout” button near the bottom of the page.
      6. Fill in the billing information.
         1. No Existing Account: If you do not have an existing account with us, create a new password at the end of your billing information. This creates a new account for you.
         2. Existing Account: If you have an existing account, click the blue “Click here to login” text in the “Returning customer” box just beneath the top menu on the page. Enter your username and password, then click “Login”.
         3. Existing Account, no “Returning Customer” box, logged in: If you have an existing account but you do not see the “Returning customer” box, you may already be logged in. Scroll down the page to see if your billing information and email address are already filled in for you. If so, continue scrolling down the page to the “Proceed to PayPal” button and click on it. After your purchase is complete, you will be redirected to a receipt page. Scroll up to see information about your order. Scroll back down to distribute your ebook from the receipt page.
         4. Existing Account, no “Returning Customer” box, not logged in: If you have an existing account but you do not see any information filled in automatically for you and you do not see the “returning customer” box, then click the orange “My Account” button in the top right corner of the webpage, and log in to your account. Click the cart icon in the top right corner and continue checking out. If you have an empty cart after logging in to your account, then search for the products you would like to purchase, add them to your cart, and continue checking out once your cart has the correct products in it. After you have successfully filled out your billing information, scroll down the page.
      7. Click “Proceed to PayPal” to pay with credit card or PayPal.
      8. After your purchase is complete, you will be redirected to a receipt page. Scroll to the top of the page to see order details. Scroll down this page to see your purchased eBooks.
      9. You can distribute your books from the receipt page now, or from your account page or your FluxPlayer app later.

• Distributing your eBooks

1. 1. To distribute your eBooks in the future, open a browser and go to “https://edgeenterprisesinc.com/my-account“. You can also go to any Edge Enterprises page and click on the orange “My Account” button along the menu in the top right corner of every page.
   2. Log in to your Edge Enterprises account.
      1. Click on “My Content” in the left navigation menu if you do not see any eBooks after logging in.
   3. You can distribute your eBook through a browser or the FluxPlayer app.
   4. To distribute your eBook through the FluxPlayer app, you must download the app.
      1. To download the FluxPlayer app, start on your “My Account” page. Scroll down to the “Get Player App” button in the “Download to App” section. Follow the instructions shown. Once you have downloaded the FluxPlayer app, access your eBook through FluxPlayer instead of the Edge Enterprises website.
      2. Once the app is downloaded and installed, open it and log in using the same account you purchased the books with. Once logged in, you will see your purchased eBooks.
      3. Select the book you would like to distribute.
      4. Begin writing an email in your preferred email program. Add recipient emails and a subject line.
      5. Use our template email by copying and pasting it into your email. If you have trouble finding the template email, please go to our eBook Customer Support page and find the “Template Email to Distribute eBook Redemption Codes” section. Copy and paste this text into your email body.
      6. In FluxPlayer, click the blue “Copy” text beneath the code you would like to share.
      7. Go back to your email and paste the code near the top in the “code” section.
      8. Send your email to distribute your eBooks.
   5. To distribute your eBook using a browser, start on your “My Account” page in the “My Content” section.
      1. Click on the cover of the book you would like to distribute. This will take you to a page with details about the book. Wait for it to finish loading. Find the “You have the following codes to redeem” section. Click “Forward to others” beside the code you would like to share.
      2. Scroll down the page until you see the “Forward to others” section with text labeled “Email Body”.
      3. Copy the contents of the field labeled “Email Body”.
         1. You may copy by clicking the blue “Copy” text to the bottom right of the section labeled “Email Body”.
      4. Then you may use any email system of your choice and paste the text into the body of your email. You can enter recipient emails and the email subject as usual in your email and then send it.