eBook Customer Support

Video and text instructions for purchasing and using eBooks through Edge Enterprises Inc.

How To Purchase and View a Single eBook

  1. Purchase

    1. Open a browser and go to “https://edgeenterprisesinc.com“.
    2. Find the eBook you would like to purchase.
      1. Click on the search or magnifying glass icon in the upper right corner of the page. Enter the title of the eBook you would like to purchase. Click on the link.
      2. If you have trouble clicking on the search icon, use the browser to go directly to the search page by typing “https://edgeenterprisesinc.com/?s=“.
      3. Enter the title for the eBook you would like to purchase in the search bar. Click on the desired product.
      4. Another option is to click the “Quick Order” button also in the top right corner of the page and then scroll down to the eBook or PDF Download that you would like to purchase. Click on the desired product.
    3. On the product page, make sure the selected number of copies in the dropdown labeled “Licenses” is 1.
    4. Click the blue “Add to cart” button.
    5. Continue adding as many products into your cart as desired.
    6. When you are ready to complete your purchase, click the shopping cart icon in the top right corner of any Edge Enterprises page.
      1. If you have just added a new item to your cart, you can click on the “View Cart” button near the top of your current page.
    7. Click the blue “Proceed to checkout” button near the bottom of the page.
    8. Fill in the billing information.
      1. No Existing Account: If you do not have an existing account with us, create a new password at the end of your billing information. This creates a new account for you.
      2. Existing Account: If you have an existing account, click the blue “Click here to login” text in the “Returning customer” box just beneath the top menu on the page. Enter your username and password, then click “Login”.
      3. Existing Account, no “Returning Customer” box, logged in: If you have an existing account but you do not see the “Returning customer” box, you may already be logged in. Scroll down the page to see if your billing information and email address are already filled in for you. If so, continue scrolling down the page to the “Proceed to PayPal” button and click on it. After your purchase is complete, you will be redirected to a receipt page. Scroll up to see information about your order. Scroll back down to distribute your ebook from the receipt page.
      4. Existing Account, no “Returning Customer” box, not logged in: If you have an existing account but you do not see any information filled in automatically for you and you do not see the “returning customer” box, then click the orange “My Account” button in the top right corner of the webpage, and log in to your account. Click the cart icon in the top right corner and continue checking out. If you have an empty cart after logging in to your account, then search for the products you would like to purchase, add them to your cart, and continue checking out once your cart has the correct products in it.
    9. Click “Proceed to PayPal” to pay with credit card or PayPal. On the next screen, look for the button “Pay with debit or credit,” and click on it if you wish to pay with your credit card. For more help, read our FAQ about paying with credit cards.
    10. After your purchase is complete, you will be redirected to a receipt page. Scroll to the top of the page to see Order Details. Then scroll down this page to see your purchased eBooks.
    11. You can read your eBook online and offline.
    12. Online: To read your eBook from the receipt page, click on the cover of the book that appears on the receipt page.
      1. This will take you to a page with details about the book. Wait for it to finish loading, then click on the blue “Read” button in the top right corner.
      2. Wait for the next page to load, then you can begin reading.
    13. Offline: To read your eBook offline, you must download the FluxPlayer app.
      1. You can start from the receipt page or the “My Account” page.
      2. Scroll down to the “Get Player App” button in the “Download to App” section.
      3. Follow the instructions shown to download the book to your phone, tablet, or computer.
      4. Once you have downloaded the FluxPlayer app, access your eBook through FluxPlayer instead of the Edge Enterprises website.

  2. Accessing Your eBooks in the Future

    1. To access your eBooks in the future, open a browser and go to “https://edgeenterprisesinc.com/my-account“.
      1. You can also go to any Edge Enterprises page and click on the orange “My Account” button along the menu in the top right corner of every page.
    2. Log in to your Edge Enterprises account. Click on “My Content” in the left navigation menu if you do not see any eBooks after logging in.
    3. You can read your eBook online and offline.
    4. Offline: To read your eBook offline, you must download the FluxPlayer app.
      1. Start on your “My Account” page.
      2. Scroll down to the “Get Player App” button in the “Download to App” section.
      3. Follow the instructions shown to download the book to your phone, tablet, or computer.
      4. Once you have downloaded the FluxPlayer app, access your eBook through FluxPlayer instead of the Edge Enterprises website.
    5. Online: To read your eBook online, start on your “My Account” page. Click on the cover of the book.
      1. This will take you to a page with details about the book. Wait for it to finish loading, then click on the blue “Read” button in the top right corner.
      2. Wait for the next page to load, then you can begin reading.

How To Purchase and Distribute Multiple eBooks

  • Purchase

      1. Open a browser and go to “https://edgeenterprisesinc.com“.
      2. Find the eBook you would like to purchase.
        1. Click on the search or magnifying glass icon in the upper right corner of the page. Enter the title of the eBook you would like to purchase. Click on the link.
        2. If you have trouble clicking on the search icon, use the browser to go directly to the search page by typing “https://edgeenterprisesinc.com/?s=“.
        3. Enter the title for the eBook you would like to purchase in the search bar. Click on the desired product.
        4. Another option is to click the “Quick Order” button also in the top right corner of the page and then scroll down to the eBook or PDF Download that you would like to purchase. Click on the desired product.
      3. Once you have reached the product page, select the number of copies that you would like to share in the “License” dropdown. This must be 2 or more copies. Click the blue “Add to cart” button.
      4. Continue adding as many products into your cart as desired. When you are ready to complete your purchase, click on the “View Cart” button near the top of your current page if you have just added a new item to the cart. You can always get to the cart by clicking the shopping cart icon in the top right corner of every Edge Enterprises page.
      5. Click the blue “Proceed to checkout” button near the bottom of the page.
      6. Fill in the billing information.
        1. No Existing Account: If you do not have an existing account with us, create a new password at the end of your billing information. This creates a new account for you.
        2. Existing Account: If you have an existing account, click the blue “Click here to login” text in the “Returning customer” box just beneath the top menu on the page. Enter your username and password, then click “Login”.
        3. Existing Account, no “Returning Customer” box, logged in: If you have an existing account but you do not see the “Returning customer” box, you may already be logged in. Scroll down the page to see if your billing information and email address are already filled in for you. If so, continue scrolling down the page to the “Proceed to PayPal” button and click on it. After your purchase is complete, you will be redirected to a receipt page. Scroll up to see information about your order. Scroll back down to distribute your ebook from the receipt page.
        4. Existing Account, no “Returning Customer” box, not logged in: If you have an existing account but you do not see any information filled in automatically for you and you do not see the “returning customer” box, then click the orange “My Account” button in the top right corner of the webpage, and log in to your account. Click the cart icon in the top right corner and continue checking out. If you have an empty cart after logging in to your account, then search for the products you would like to purchase, add them to your cart, and continue checking out once your cart has the correct products in it. After you have successfully filled out your billing information, scroll down the page.
      7. Click “Proceed to PayPal” to pay with credit card or PayPal.
      8. After your purchase is complete, you will be redirected to a receipt page. Scroll to the top of the page to see order details. Scroll down this page to see your purchased eBooks.
      9. You can distribute your books from the receipt page now, or from your account page or your FluxPlayer app later.

  • Distributing your eBooks

    1. To distribute your eBooks in the future, open a browser and go to “https://edgeenterprisesinc.com/my-account“. You can also go to any Edge Enterprises page and click on the orange “My Account” button along the menu in the top right corner of every page.
    2. Log in to your Edge Enterprises account.
      1. Click on “My Content” in the left navigation menu if you do not see any eBooks after logging in.
    3. You can distribute your eBook through a browser or the FluxPlayer app.
    4. To distribute your eBook through the FluxPlayer app, you must download the app.
      1. To download the FluxPlayer app, start on your “My Account” page. Scroll down to the “Get Player App” button in the “Download to App” section. Follow the instructions shown. Once you have downloaded the FluxPlayer app, access your eBook through FluxPlayer instead of the Edge Enterprises website.
      2. Once the app is downloaded and installed, open it and log in using the same account you purchased the books with. Once logged in, you will see your purchased eBooks.
      3. Select the book you would like to distribute.
      4. Begin writing an email in your preferred email program. Add recipient emails and a subject line.
      5. Use our template email by copying and pasting it into your email. If you have trouble finding the template email, please go to our eBook Customer Support page and find the “Template Email to Distribute eBook Redemption Codes” section. Copy and paste this text into your email body.
      6. In FluxPlayer, click the blue “Copy” text beneath the code you would like to share.
      7. Go back to your email and paste the code near the top in the “code” section.
      8. Send your email to distribute your eBooks.
    5. To distribute your eBook using a browser, start on your “My Account” page in the “My Content” section.
      1. Click on the cover of the book you would like to distribute. This will take you to a page with details about the book. Wait for it to finish loading. Find the “You have the following codes to redeem” section. Click “Forward to others” beside the code you would like to share.
      2. Scroll down the page until you see the “Forward to others” section with text labeled “Email Body”.
      3. Copy the contents of the field labeled “Email Body”.
        1. You may copy by clicking the blue “Copy” text to the bottom right of the section labeled “Email Body”.
      4. Then you may use any email system of your choice and paste the text into the body of your email. You can enter recipient emails and the email subject as usual in your email and then send it.

How To Redeem a Code for an eBook

To redeem the code you have received via email, do as follows.

  1. Open a browser and go to “https://edgeenterprisesinc.com/my-account?fr_unlock=1” or go to “https://edgeenterprisesinc.com/my-account” and click on the link labeled “Read redeemed book” at the top of the page.
  2. To find this page in the future, go to the “My Account” page and click on the link at the top of the page labeled “Read redeemed book” or bookmark this link.
    1. In Chrome, to save your bookmark click the star in the address bar of your browser.
  3. Select “Redeem code”, enter the code exactly as it appears with dashes, and click “Redeem.”
  4. Make a new account on this page. Enter your email address, a new password, and your first and last name into the “Create new account” form. This is not an Edge Enterprises account, but an account just for viewing our eBooks.
  5. To find this eBook again you must use the link you have just bookmarked or go to the “My Account” page at edgeenterprisesinc.com and click on the link labeled “Read redeemed book”, then click the “Login” button. Use the email and password you have just created to access your eBook.
  6. Offline: To read your eBook offline you must download the FluxPlayer app.
    1. You can start from the account page.
    2. Scroll down to the “Get Player App” button in the “Download to App” section.
    3. Follow the instructions shown to download the book to your phone, tablet or computer.
    4. Once you have downloaded the FluxPlayer app, access your eBook through FluxPlayer instead of the Edge Enterprises website.
  7. Online: To read your eBook in your browser, click on the cover of the book that appears on your account.
    1. This will take you to a page with details about the book. Wait for it to finish loading, then click on the blue “Read” button in the top right corner.
    2. Wait for the next page to load, then you can begin reading.

Support for the FluxPlayer App

  1. An online instruction manual is available here:
    1. https://www.flickrocket.com/en/fluxplayer-user-manual/usage/general-user-interface/
  2. For support requests regarding the player, use the “Contact support” function from the help menu of the player.
    1. Windows/Apple macOS: Use “Contact support” in the “Help” menu
    2. iOS/Android/Kindle: Use “Contact” on the “Help” view
    3. SmartTV: Use “Request related to other technical issues” on this page
  3. It is strongly recommended to sign in to FluxPlayer before using the “Contact support” function

Template Email to Distribute eBook Redemption Codes

The following is the text of our template email to use for distributing an eBook redemption code. If you have any trouble finding the text to copy elsewhere on our site, please copy this version. Paste it into the body of any email service, such as Outlook or Gmail. Replace the “Code” section near the top with the code you received when you purchased your eBooks to share. Send it to your contacts.

Hello,

You have been invited to access content. To access the content, you will need to redeem the code below:

Code: PASTE-THE-CODE-HERE

To redeem the code do as follows.

  1. Open a browser and go to “https://edgeenterprisesinc.com/my-account?fr_unlock=1” or go to “https://edgeenterprisesinc.com/my-account” and click on the link labeled “Read redeemed book” at the top of the page.
  2. To find this page in the future, go to the “My Account” page and click on the link at the top of the page labeled “Read redeemed book” or bookmark this link.
    1. In Chrome, to save your bookmark click the star in the address bar of your browser.
  3. Select “Redeem code”, enter the code exactly as it appears with dashes, and click “Redeem.”
  4. Make a new account on this page. Enter your email address, a new password, and your first and last name into the “Create new account” form. This is not an Edge Enterprises account, but an account just for viewing our eBooks.
  5. To find this eBook again you must use the link you have just bookmarked or go to the “My Account” page at edgeenterprisesinc.com and click on the link labeled “Read redeemed book”, then click the “Login” button. Use the email and password you have just created to access your eBook.
  6. Offline: To read your eBook offline you must download the FluxPlayer app.
    1. You can start from the account page.
    2. Scroll down to the “Get Player App” button in the “Download to App” section.
    3. Follow the instructions shown to download the book to your phone, tablet or computer.
    4. Once you have downloaded the FluxPlayer app, access your eBook through FluxPlayer instead of the Edge Enterprises website.
  7. Online: To read your eBook in your browser, click on the cover of the book that appears on your account.
    1. This will take you to a page with details about the book. Wait for it to finish loading, then click on the blue “Read” button in the top right corner.
    2. Wait for the next page to load, then you can begin reading.